The Coaching Process - Everything You Do or Don't Do

This workshop is designed to give call center managers, supervisors and team leaders (coaches) the skills, knowledge and confidence to bring out the best in their employees and create an environment where employee involvement helps them compete and thrive in today’s competitive markets.

Acquire skills to effectively coach for results. Learn methods for coaching to improve performance. Stimulate employee growth, performance and development with empowering feedback solutions.

March 17th 1:00-2:00pst