When Coaching isn't Working - The Tough Times

Sometimes coaching doesn't seem to be effective. Evaluate the difference between coaching and conflict management. Recognize the signs of conflict and develop skills to change conflict to problem solving.

This course prepares you to identify developmental needs and formulate an action plan. It will help you recognize the impact of performance issues on the team, the business and the bottom line. Stimulate employee growth, performance and development with empowering feedback solutions. Develop a strategy to bring conflict and nonperformance issues to resolution.

March 31st 1:00-2:00pst