Frequently Asked Public Seminar Questions

What are the hours of the seminar?

The seminar begins at 9:00 (continental breakfast served at 8:30) and ends at 5:30. It is a full day and we do recommend that you plan your travel arrangements so that you can attend the entire day.

What meals are provided at the seminar?

A continental breakfast is served at 8:30 am. Lunch is served from 12:30 to 1:30 pm. There are breaks in both the morning and afternoon. Dinner is not provided, but you are welcome to make dinner plans with your fellow seminar attendees.

What should I wear?

The dress code is business casual, no need for a business suit. Please be comfortable. You may prefer to dress in "layers" as the temperature in the hotel may vary.

What materials will I receive, and when?

All materials will be received at the seminar. You will not receive materials or activities prior to your arrival at the seminar. You will receive a course manual, plus lots of resource materials and information.

Where will be seminar be held?

The seminar will be held at the hotel location that is listed on the brochure and in your confirmation letter.

Is there a discount for lodging?

Participants are responsible for their own travel and lodging. There is a negotiated rate with the hotel for a savings on the regular room rate. When making your reservation, request the "ICMI Group Rate."

What if I can't attend and I have already registered?

* If you registered for a seminar and find that you can't attend, you have several choices. You can send a substitute from your organization. Just call or email and give us that information. There is no charge for sending a replacement.

* If you can't attend and don't have anyone available to send in your place, you can register for another date and location without charge.

* If you can't attend and don't have anyone available to send in y our place, you can cancel your registration up to 14 business days prior to the seminar. A $100 fee will be assessed for cancellations with less than 14 days notification. Registrations cancelled less than 7 days in advance will not be refunded.

Are there any seminar discounts available?

* Yes, we discount for group attendance and frequency attendance. If 3 or more individuals from the same organization register at the same time for the same seminar (same date/location), each is entitled to a 15% discount.

* Previous attendees of an ICMI public seminar are entitled to a 15% discount.

* Discounts cannot be combined.

How can I pay my registration fee?

There are several choices for paying your registration fee. We accept Visa, MasterCard and American Express. OR we can send a 30 day invoice and have your organization send us a check.

Does the seminar have a guarantee?

That's right. Providing a rewarding and effective learning experience is our number one goal. We offer an unconditional guarantee with all of our seminars. If you do not receive expected value from an ICMI seminar, let us know within 10 business days of attending. We will immediately refund your entire registration fee. NO QUESTIONS ASKED!

Are there scheduled times in the agenda for when each topic will be discussed?

No. It would be very difficult to give the exact time of when we will cover each topic listed in our program outline. Different classes move at different paces. While one group may cover three or four topics in a row at a pretty brisk pace, the next class may not. We do guarantee that all topics will be covered, we just are not quite sure at what time of day they will be covered.

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